TCS Philosophy

Blackstone believes that customer service is a given. Specializing in a hands-on approach, we compliment customer service with our Total Customer Support Philosophy, TCS. Our team is highly focused on providing a committed approach to Customer Support. Accountability is critical to maintain a successful business relationship, we support our products with an uncompromising commitment to quality and your satisfaction.

Create… Execute… Follow up… The PLAN.

Providing solutions for your print needs involves understanding exactly what is required. Our Business Development Specialists work directly with you and your production team every step of the way. Careful thought and planning go into every stage from prototype production to inventory management. You can be assured we’ll take the time to understand your needs and the challenges you face.

What to Expect

  • Full Technical Support
  • Material Selection
  • ANSI/ASAE Standards
  • Graphic Support
  • Standardization of Graphic
  • Prototyping
  • Digital or Screen Printed
  • Blueprint Services
  • Creation of Material Standard Specifications
  • Parts History & Tracking
  • Extraordinary Responsiveness


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